Technical Support

Welcomemat Services Inc

Melbourne, Australia
Fully remote
Second-level technical support
Troubleshooting complex issues
User account management
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.
  • You will provide a single point of contact for customers and users, delivering second-level technical support.
  • We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

Matching Summary

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • second-level technical support
  • troubleshooting complex issues
  • user account management

Nice-to-have

  • customer centric environment
  • strong communication skills
  • flexibility in work

Key Requirements

  • Minimum 3 years’ experience
  • Full Australian working rights
  • ITIL v4 certification essential

Work Rights

Not specified

Tailored Resume

Cover Letter