Job Summary

• The Customer Operations Specialist performs customer service activities for internal and external customers, ensuring advocacy for the customer and working closely with various departments to provide solutions that fulfil customer needs.
• This position will be responsible for executing standard and repeat quoting for the site as well as order management for “factory direct” customers, interacting directly with their assigned “factory direct” customers as appropriate.
• Our total rewards program includes base salary, a cash-based incentive program, comprehensive benefits with immediate eligibility, parental leave, and a 401(k) plan with company matching contributions.

Matching Summary

Salary

Base: $61,875 - $90,750; Bonus/Equity: Cash-based incentive program; Benefits: Medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with match, 80 hours holidays, PTO

Skills & Requirements

Key Requirements

• Bachelor’s degree in business or related field
• 5+ years of experience in medical device or related field
• Experience reading design drawings and specifications
• Ability to communicate effectively across all levels
• Ability to work independently and within a team
• Demonstrated ability to be organized and adaptable

Work Rights