Research Lead, Customer Insights

Salesforce

Not specified; not specified; benefits include tim...
Not specified (assumed hybrid based on company culture)
Primary research design and execution
Quantitative and qualitative methods
Ai tools for research acceleration
Salesforce is seeking a Research Lead for its Customer Insights team to design and execute research projects that inform marketing strategies and shape the company's external narrative. The ideal candidate should possess strong research skills, a curiosity about buyers, and experience using AI to enhance research efforts

Job Summary

  • This role leads critical research initiatives within the Customer Insights team to shape Salesforce's go-to-market strategy and public narrative.
  • The position requires leveraging AI tools across the research lifecycle to accelerate study design, analysis, and synthesis while maintaining data integrity.
  • Candidates will manage relationships with external research agencies and deliver compelling visual stories that drive real business decisions.

Matching Summary

Match Score: 85

Salesforce is seeking a Research Lead for its Customer Insights team to design and execute research projects that inform marketing strategies and shape the company's external narrative. The ideal candidate should possess strong research skills, a curiosity about buyers, and experience using AI to enhance research efforts.

Salary

Not specified; Not specified; Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program.

Skills & Requirements

Must-have

  • Primary research design and execution
  • Quantitative and qualitative methods
  • AI tools for research acceleration
  • Data visualization and storytelling
  • External supplier management

Nice-to-have

  • Strong curiosity about buyers and market
  • Comfort with ambiguity
  • Experience with CIO/CDO studies
  • Ability to translate findings into strategy

Key Requirements

  • Strong foundation in primary research
  • Proficiency in quantitative analysis
  • Experience designing credible studies

Work Rights

Not specified

Tailored Resume

Cover Letter