Supervisor - Operations

Firstsource

Remote
Remote
Medicare advantage program experience
Medical terminology knowledge
Claim processing procedures/systems
Manages and supervises the Claims Team to ensure claims are paid properly and timely in accordance with Regulatory standards, Health Net standards, and contractual obligations

Job Summary

  • Manages and supervises the Claims Team to ensure claims are paid properly and timely in accordance with Regulatory standards, Health Net standards, and contractual obligations.
  • Identifies problem areas such as understaffing, customer complaints/issues, inefficiencies, and takes corrective action.
  • Handles all personnel related duties such as counselling, interviewing, performance review, hiring and terminations.

Matching Summary

Manages and supervises the Claims Team to ensure claims are paid properly and timely in accordance with Regulatory standards, Health Net standards, and contractual obligations.

Skills & Requirements

Must-have

  • Medicare Advantage program experience
  • Medical terminology knowledge
  • Claim processing procedures/systems
  • CMS regulations compliance
  • HIPAA knowledge
  • Microsoft Office Suite (Excel)

Nice-to-have

  • Value added options for client
  • Employee development plans
  • Team leadership and mentoring
  • Exceptional customer service skills

Key Requirements

  • High school diploma or equivalent
  • Minimum 6 months Medicare Advantage experience
  • Supervise others experience
  • Interviewing and hiring experience preferred
  • Budgeting cost estimating and fiscal management principles

Work Rights

Not specified

Tailored Resume

Cover Letter