Key Account Customer Quality Engineer

Pfeiffer Vacuum GmbH

San Jose, CA, US
$85,000.00 - $105,000.00; not specified; not speci...
On-site
Customer quality performance
Product failure analysis
Root cause determination
The Key Account Customer Quality Engineer is responsible for ensuring the highest quality performance at the customer and acts as the representative of the company for Quality Performance and the advocate for the customer within the company

Job Summary

  • The Key Account Customer Quality Engineer is responsible for ensuring the highest quality performance at the customer and acts as the representative of the company for Quality Performance and the advocate for the customer within the company.
  • Duties include managing the product change process between customers and factory experts, investigating product failures, determining root causes, proposing corrective actions, and coordinating failure analysis reports.
  • The role involves analyzing data for Customer Scorecards, organizing internal meetings, presenting data, and ensuring factories have suitable quality plans to achieve the highest quality performance with Key Accounts.

Matching Summary

The Key Account Customer Quality Engineer is responsible for ensuring the highest quality performance at the customer and acts as the representative of the company for Quality Performance and the advocate for the customer within the company.

Salary

$85,000.00 - $105,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer Quality Performance
  • Product Failure Analysis
  • Root Cause Determination
  • Corrective Action Proposals
  • Quality Reporting
  • Customer Procedures and Specifications
  • Mechanical and Electrical Aptitude

Nice-to-have

  • Collaborative Problem Solving
  • Self-Starter and Motivated
  • Agile and Flexible
  • Customer-Centric Belief
  • Strategic Thinking and Creativity

Key Requirements

  • B.S./B.A. degree in Engineering or Science
  • Familiarity with 8D, 5 whys, Ishikawa analysis
  • Ability to lift up to sixty pounds
  • Ability to travel by air and drive

Work Rights

Not specified

Tailored Resume

Cover Letter