Customer Service Representative

BMO

Winnipeg, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Exceptional customer service delivery
Identify customer needs
Provide financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, and offers advice on digital and self-serve options to make banking easy.
  • BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations upon request.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Identify customer needs
  • Provide financial advice
  • Handle banking transactions
  • Support digital banking options
  • Collaborate with team members

Nice-to-have

  • Personalized customer experience
  • Proactive problem solving
  • Continuous improvement mindset
  • Adaptable to schedule changes

Key Requirements

  • No prior experience necessary
  • Post-secondary degree or certification desirable
  • High-level knowledge of personal banking offers
  • Confident use of digital tools
  • Basic knowledge of sales solutions

Work Rights

Not specified

Tailored Resume

Cover Letter