Job Summary

• The Technical Support Representative II is responsible for providing payments related technical support services while ensuring superior client experience in all technical aspects involved in payment processing.
• Responsibilities include providing first-class customer service via multiple channels, triaging and escalating tickets, and setting up/configuring POS terminals and online payment gateways.
• Maverick Payments offers a competitive salary, bonuses, incentives, comprehensive benefits, paid time off, and a commitment to career development and advancement.

Matching Summary

Salary

Base: $26 to $30/HR; Bonus/Equity: Not specified; Benefits: Comprehensive employer sponsored health, vision, and dental insurance programs, Paid time off, Paid Sick and Paid Holidays, 401K plan with up to a 3% matching contribution

Skills & Requirements

Key Requirements

• 2+ years of relevant technical experience
• Proficiency with Microsoft Suite
• Knowledgeable in point-of-sale systems
• Applicable TSYS knowledge
• Experience in call center environments
• High school diploma or equivalent

Work Rights