It Support Associate Ii, Ops Tech Solutions (ots)

Amazon

United States
On-site
It equipment maintenance and troubleshooting
Support requests and network procedures
Resolving technical problems
Amazon is seeking an IT Support Associate II to provide technical support within its operations facilities across a defined geographical area. This role focuses on troubleshooting IT issues, maintaining equipment, and supporting new hires, emphasizing continuous learning and career development

Job Summary

  • As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities.
  • We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II to provide technical support within its operations facilities across a defined geographical area. This role focuses on troubleshooting IT issues, maintaining equipment, and supporting new hires, emphasizing continuous learning and career development.

Skills & Requirements

Must-have

  • IT equipment maintenance and troubleshooting
  • Support requests and network procedures
  • Resolving technical problems
  • Continuous learning of new technologies

Nice-to-have

  • Motivating teams
  • Fostering solutions
  • Exceptional service
  • Career development participation

Key Requirements

  • IT Support Associate II role
  • Support customers from multiple buildings
  • Traveling within your local or regional area

Work Rights

Not specified

Tailored Resume

Cover Letter