Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service support
Maintenance request processing
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and provides accommodations for applicants with disabilities during the hiring process.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service support
Maintenance request processing
Key inventory administration
Use of computerized maintenance management system
Proactive customer communication
Office equipment and Microsoft Office use
Nice-to-have
Familiarity with Workday
Good customer service skills
Knowledge of facility management processes
Ability to analyze compliance documents
Data analysis techniques knowledge
Strong written and oral communication
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background and sex offender registry check
Work Rights
Must have legal authority to work in the United States