Customer Support Manager / Officer, Apac (marine)

Rolls-Royce

Tukang, Singapore
Not specified; not specified; not specified
Hybrid
2-5 years technical support experience
Diploma or degree in engineering
Strong mechanical/electrical troubleshooting skills
The role involves providing end-to-end customer service and technical support for Mobile products across the APAC region, including Marine and Industrial applications

Job Summary

  • The role involves providing end-to-end customer service and technical support for Mobile products across the APAC region, including Marine and Industrial applications.
  • Candidates must possess a Diploma or Degree in Electrical, Mechanical, Mechatronic Engineering or other relevant disciplines with 2–5 years of experience.
  • Rolls-Royce offers a culture that believes individuality is its greatest strength, supporting innovation through diverse perspectives and experiences.

Matching Summary

The role involves providing end-to-end customer service and technical support for Mobile products across the APAC region, including Marine and Industrial applications.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2-5 years technical support experience
  • Diploma or Degree in Engineering
  • Strong mechanical/electrical troubleshooting skills
  • Ability to read engineering drawings
  • Experience with diesel engines or marine applications

Nice-to-have

  • WSQ/HS&E safety certifications
  • Willingness to travel regionally within APAC
  • Proactive detail-oriented mindset
  • Ability to work under pressure during crises
  • Experience with Failure Analysis Center processes

Key Requirements

  • Legal right to work in Singapore required
  • Diploma or Degree in Engineering discipline
  • 2-5 years experience in technical support or service operations
  • Diesel engine or marine application experience preferred

Work Rights

Must have legal right to work in Singapore

Tailored Resume

Cover Letter