Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
Estimated annual earnings: $75,000.00-$150,000.00;...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Prestige Toyota of Ramsey is seeking an Automotive Service Advisor responsible for initiating automotive services, communicating between customers and technicians, and providing exemplary customer service. The position offers competitive earnings ranging from $75,000 to $150,000 annually, with various benefits and a focus on a customer-centric culture

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Keeping customer informed of service specials, completion times and service expenses.
  • This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross profit.

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking an Automotive Service Advisor responsible for initiating automotive services, communicating between customers and technicians, and providing exemplary customer service. The position offers competitive earnings ranging from $75,000 to $150,000 annually, with various benefits and a focus on a customer-centric culture.

Salary

Estimated Annual Earnings: $75,000.00-$150,000.00; Performance driven position eligible for incentives; Benefits package available

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Verifying warranty and service contract coverage
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records

Nice-to-have

  • Team player focused on exemplary customer service
  • Basic mechanical understanding of an automobile

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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