CommBank is seeking a Customer Banking Specialist for their Cheltenham branch to deliver exceptional service and support to personal and small business customers. The role involves engaging with customers regarding their banking needs, conducting financial health checks, and promoting digital banking solutions
Job Summary
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
Employees will complete financial health checks to assess customer needs and provide options through education on digital banking technology.
The position requires championing risk-adverse culture while providing effective solutions in a busy commercial retail environment.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for their Cheltenham branch to deliver exceptional service and support to personal and small business customers. The role involves engaging with customers regarding their banking needs, conducting financial health checks, and promoting digital banking solutions.
Skills & Requirements
Must-have
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
Available for Monday-Friday roster
Nice-to-have
Experience in financial services or retail
Interest in building a long-term career
Holistic problem-solving approach
Key Requirements
Prior experience in financial services, retail, or hospitality