Business Process Owner - I (mid-level) Ip Experience Management
USAA
San Antonio, TX, USA
Base: $77,120 - $147,390; bonus/equity: not specif...
Business process design
Process re-engineering
Performance monitoring
As a dedicated Business Process Owner – I (mid-level) for Insurance Professional Experience, you will plan, direct and coordinate activities for moderately complex and complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes
Job Summary
As a dedicated Business Process Owner – I (mid-level) for Insurance Professional Experience, you will plan, direct and coordinate activities for moderately complex and complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
Matching Summary
As a dedicated Business Process Owner – I (mid-level) for Insurance Professional Experience, you will plan, direct and coordinate activities for moderately complex and complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
Salary
Base: $77,120 - $147,390; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Skills & Requirements
Must-have
business process design
process re-engineering
performance monitoring
risk mitigation
stakeholder alignment
Nice-to-have
customer-focused solutions
continuous improvement leadership
leveraging diverse perspectives
proactive engagement strategies
Key Requirements
Bachelor's degree or 4 years of related experience
4 years business process execution/knowledge/experience
Quality management and process improvement methodologies
Process mapping and modeling experience
Process management standards and policies
Utilizing systems for data collection and analysis