Coordinador De Soporte Técnico

Galileo Global Education

Puebla, Mexico
2 years experience in technical support
Knowledge of windows and linux
Customer service skills
The role involves leading and supervising the technical support team to ensure timely and quality service to users

Job Summary

  • The role involves leading and supervising the technical support team to ensure timely and quality service to users.
  • You will guarantee the operational continuity of IT services while minimizing downtime and operational risks.
  • The position requires managing critical incidents and optimizing processes according to IT best practices.

Matching Summary

The role involves leading and supervising the technical support team to ensure timely and quality service to users.

Skills & Requirements

Must-have

  • 2 years experience in technical support
  • Knowledge of Windows and Linux
  • Customer service skills

Nice-to-have

  • Leadership and team coordination
  • Incident management skills
  • Process optimization

Key Requirements

  • Valid driver's license
  • Experience with IT service level agreements

Work Rights

Not specified

Tailored Resume

Cover Letter