1+ years project management experience with workday
Workday is seeking a French-speaking Customer Success Manager to join their team in Warsaw, Poland. The ideal candidate will have extensive experience in customer-facing roles within complex software environments and will be responsible for enhancing the customer journey and ensuring satisfaction with Workday's products
Job Summary
The Customer Success Manager acts as a liaison between Professional Services and Production teams to ensure enterprise-level support.
This role involves developing success plans that outline critical success factors and metrics for customers using Workday products.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers while providing competitive compensation.
Matching Summary
Match Score: 85
Workday is seeking a French-speaking Customer Success Manager to join their team in Warsaw, Poland. The ideal candidate will have extensive experience in customer-facing roles within complex software environments and will be responsible for enhancing the customer journey and ensuring satisfaction with Workday's products.
Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English
1+ years project management experience with Workday
Experience resolving issues at executive levels
Nice-to-have
Functional domain expertise with Financials
Experience in complex software or SaaS environment
Proven track record building executive relationships
Account management and adoption planning experience