Manager Customer Data Platform Delivery

Fidelity

Toronto, ON, Canada
Base: $158,000 - $182,000; bonus: eligible for dis...
Hybrid
Adobe experience cloud expertise
Martech platform delivery leadership
Incident response and root cause analysis
This role is responsible for leading the technical delivery and operational excellence of the organization's Adobe Experience Cloud marketing technology ecosystem

Job Summary

  • This role is responsible for leading the technical delivery and operational excellence of the organization's Adobe Experience Cloud marketing technology ecosystem.
  • The position requires managing platform environments, ensuring system reliability, and overseeing incident response to maintain high SLAs and uptime requirements.
  • Fidelity offers a competitive compensation package including a base salary range of $158,000 - $182,000, discretionary bonuses, and comprehensive health benefits starting on day one.

Matching Summary

This role is responsible for leading the technical delivery and operational excellence of the organization's Adobe Experience Cloud marketing technology ecosystem.

Salary

Base: $158,000 - $182,000; Bonus: Eligible for discretionary bonus; Benefits: RRSP contribution after 6 months, 100% employer-paid health premiums

Skills & Requirements

Must-have

  • Adobe Experience Cloud expertise
  • MarTech platform delivery leadership
  • Incident response and root cause analysis
  • Data governance and privacy compliance
  • Vendor management for Adobe and Marketo

Nice-to-have

  • Strong communication with executives
  • Mentoring technical teams
  • Strategic problem-solving skills
  • Experience with DevOps practices

Key Requirements

  • Current work authorization for Canada required
  • 5+ years experience in Marketing Technology or Digital Technology
  • 3+ years managing MarTech platforms preferably Adobe Experience Cloud
  • Prior experience leading technical delivery teams
  • University degree in Computer Science or related field

Work Rights

Must have current work authorization for Canada

Tailored Resume

Cover Letter