Chief Of Staff - Customer & Transformation Office

Mtb

Wilmington, Delaware, United States of America
Base: $141,800.00 - $236,400.00 annual (usd); bonu...
Strategic initiative management
Executive-level communication preparation
Cross-functional stakeholder coordination
The Chief of Staff supports the Chief Customer Officer by serving as a trusted thought partner and extension of the executive’s leadership

Job Summary

  • The Chief of Staff supports the Chief Customer Officer by serving as a trusted thought partner and extension of the executive’s leadership.
  • This role oversees both strategic and operational execution, enabling the executive to operate at scale amid significant enterprise demands.
  • The Chief of Staff will play a critical role in shaping strategy, enabling decision-making, supporting high-visibility initiatives, and fostering a strong, inclusive team culture.

Matching Summary

The Chief of Staff supports the Chief Customer Officer by serving as a trusted thought partner and extension of the executive’s leadership.

Salary

Base: $141,800.00 - $236,400.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strategic initiative management
  • Executive-level communication preparation
  • Cross-functional stakeholder coordination
  • Complex project management
  • Microsoft Office proficiency
  • Trusted advisor to senior leaders

Nice-to-have

  • Inclusive team culture stewardship
  • High-visibility initiative support
  • Critical thinking and financial data interpretation
  • Independent work and ambiguity management
  • Meeting facilitation and leadership

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 8 years relevant experience
  • At least 5 years in strategic planning or executive support in banking
  • Strong analytical and communication skills
  • Proficiency in Microsoft PowerPoint and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter