Customer Service Representative

University of Wisconsin Oshkosh

Base: $16-$19 ph based on experience; bonus/equity...
Ability to work variable schedule including nights and weekends
Experience supervising diverse staff including students
Physical ability to lift up to 50 pounds regularly
The Customer Service Representative is responsible for all aspects of customer service in the front of the house of the University Dining operations

Job Summary

  • The Customer Service Representative is responsible for all aspects of customer service in the front of the house of the University Dining operations.
  • This position requires guiding and training staff and student workers while ensuring compliance with safety and sanitation standards.
  • Successful applicants must pass mandatory trainings and hold a current Serv Safe certification or obtain it within three months of hire.

Matching Summary

The Customer Service Representative is responsible for all aspects of customer service in the front of the house of the University Dining operations.

Salary

Base: $16-$19 per hour based on experience; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Ability to work variable schedule including nights and weekends
  • Experience supervising diverse staff including students
  • Physical ability to lift up to 50 pounds regularly
  • Effective oral and written communication skills
  • Courteous interaction with customers and stakeholders

Nice-to-have

  • Prior experience in University Dining facility
  • Knowledge of motivating employee methods
  • Basic knowledge of dining location technology
  • Understanding of safety and sanitation principles

Key Requirements

  • Serv Safe certification required or obtainable within 3 months
  • Demonstrated experience supervising diverse staff
  • Eligibility to work in the United States without sponsorship
  • Pass criminal background check

Work Rights

Must be eligible to work in the US without employer sponsorship

Tailored Resume

Cover Letter