Lincoln Taxpayer Assistance Representative

Nebraska Department of Revenue (DOR)

Lincoln, NE, US
Base: $19.046; bonus/equity: not specified; benefi...
Hybrid (flexible schedule)
Written correspondence
Nebraska regulations, statutes, forms
Excel, word, oracle and outlook
The Nebraska Department of Revenue is seeking a Taxpayer Assistance Representative in Lincoln, NE, offering a supportive work environment focused on customer service and work-life balance. Ideal candidates should have relevant experience or an associate’s degree along with strong communication skills

Job Summary

  • The Department of Revenue's mission is to serve the public by administering state revenue laws with integrity, efficiency, and consistency.
  • This role involves managing a caseload of delinquent tax accounts and assisting taxpayers in resolving these issues through various means, including written correspondence.
  • DOR offers a comprehensive benefits package including 13 paid holidays, retirement contributions, sick and vacation days, health insurance, life insurance, and employee assistance programs.

Matching Summary

Match Score: 85

The Nebraska Department of Revenue is seeking a Taxpayer Assistance Representative in Lincoln, NE, offering a supportive work environment focused on customer service and work-life balance. Ideal candidates should have relevant experience or an associate’s degree along with strong communication skills.

Salary

Base: $19.046; Bonus/Equity: Not specified; Benefits: Comprehensive package

Skills & Requirements

Must-have

  • written correspondence
  • Nebraska regulations, statutes, forms
  • Excel, Word, Oracle and Outlook
  • verbal/written communication
  • customer service

Nice-to-have

  • work/life balance
  • flexible schedule
  • team development opportunities
  • Spanish fluency

Key Requirements

  • Associate's Degree in business
  • Two years of relevant experience
  • Ability to read, write, and speak Spanish fluently

Work Rights

Not specified

Tailored Resume

Cover Letter