Customer Success Operations Program Manager

NVIDIA

Base: 136,000 usd - 218,500 usd (level 4); 176,000...
Not specified (assumed to be hybrid based on industry standards).
Customer success operations
Program management
Systems implementation
NVIDIA is seeking a Customer Success Operations Program Manager to oversee the deployment of customer engagement initiatives, ensuring effective adoption and operational readiness. The role requires extensive experience in Customer Success Operations and program management, alongside strong communication and leadership skills

Job Summary

  • Drive the global deployment of scaled customer and partner engagement workflows and initiatives.
  • Partner with cross-functional leads, vendors, and teams to run CSOps initiatives by coordinating requirements, implementation, rollout, enablement, and ongoing optimization.
  • Serve as program manager for CSOps initiatives, defining scope, timelines, achievements, risks, and success criteria.

Matching Summary

Match Score: 85

NVIDIA is seeking a Customer Success Operations Program Manager to oversee the deployment of customer engagement initiatives, ensuring effective adoption and operational readiness. The role requires extensive experience in Customer Success Operations and program management, alongside strong communication and leadership skills.

Salary

Base: 136,000 USD - 218,500 USD (Level 4); 176,000 USD - 276,000 USD (Level 5); Bonus/Equity: Eligible for equity; Benefits: Eligible for benefits

Skills & Requirements

Must-have

  • Customer Success Operations
  • Program Management
  • Systems Implementation
  • Organizational Change Management
  • Customer Success Platforms

Nice-to-have

  • Strategic Problem Solver
  • Operational Domain Fluency
  • Healthcare Technology Landscape
  • NVIDIA AI Tools Familiarity

Key Requirements

  • 8+ years' experience
  • Bachelor’s degree or equivalent experience
  • Master’s degree, MBA, or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter