HITACHI ENERGY USA INC is seeking a Regional Operations Manager to oversee a team of Service Engineers and Technicians in South Boston, Virginia. The role focuses on delivering high-quality service offerings while managing operational priorities and ensuring customer satisfaction
Job Summary
This role involves supervising a regional team of Service Engineers and Technicians to deliver high-quality service offerings across the assigned region.
The position requires balancing operational priorities, resource planning, and customer needs to ensure reliable service delivery and sustainable regional performance.
Hitachi Energy offers competitive health and retirement benefits along with access to learning platforms and career development programs.
Matching Summary
Match Score: 85
HITACHI ENERGY USA INC is seeking a Regional Operations Manager to oversee a team of Service Engineers and Technicians in South Boston, Virginia. The role focuses on delivering high-quality service offerings while managing operational priorities and ensuring customer satisfaction.
Skills & Requirements
Must-have
Manage regional service activities
Supervise Service Engineers and Technicians
Ensure compliance with regulations
Coordinate field service delivery
Monitor schedule quality cost targets
Nice-to-have
Experience interacting directly with customers
Background in troubleshooting problem-solving
Ability to travel up to 25 percent
Excellent communication organization skills
Knowledge of digital service tools
Key Requirements
Bachelor's degree and 5 years experience or equivalent
Minimum 5 years transformer service or power product field service experience preferred
Must have work authorization to work in the United States