Customer Support Specialist Iii, Ecommerce - Ventrac
The Toro Company
Orrville, OH, United States
Base: $65,000-$70,000 year; bonus/equity: not spec...
On-site
Ecommerce platform development
Online growth opportunities
Cross-functional initiative leadership
The Toro Company is seeking a Customer Support Specialist III for its Ventrac division in Orrville, Ohio, to oversee e-commerce strategies and enhance customer experiences. The ideal candidate will have 5-7 years of experience in e-commerce management and a strong understanding of digital operations in a manufacturing setting
Job Summary
The E-commerce Customer Support Specialist oversees the strategy, execution, and optimization of digital commerce channels, bridging commercial, operational, and technical functions to grow online revenue and improve customer experience.
Key responsibilities include developing and executing the company’s ecommerce platform, identifying new online growth opportunities, and leading cross-functional initiatives.
The Toro Company offers competitive salary, comprehensive benefits, and opportunities for career growth, including tuition reimbursement and promotion opportunities.
Matching Summary
Match Score: 85
The Toro Company is seeking a Customer Support Specialist III for its Ventrac division in Orrville, Ohio, to oversee e-commerce strategies and enhance customer experiences. The ideal candidate will have 5-7 years of experience in e-commerce management and a strong understanding of digital operations in a manufacturing setting.
Salary
Base: $65,000-$70,000 year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
ecommerce platform development
online growth opportunities
cross-functional initiative leadership
ecommerce platform management
customer inquiry resolution
digital pricing strategies
inventory accuracy monitoring
Nice-to-have
strong product knowledge
project management skills
cross-functional skills
Key Requirements
HS Diploma or GED equivalent
5-7 years experience in ecommerce management
Strong written and verbal communication skills
Professional interpersonal skills
Ability to read mechanical and operational information
Knowledgeable with Microsoft Suite, CRM, and Internet