Unisys is seeking proactive level 1 support agents for a new team supporting Federal Government clients in Canberra
Job Summary
Unisys is seeking proactive level 1 support agents for a new team supporting Federal Government clients in Canberra.
The role involves providing fast, efficient customer service for software, hardware, and network difficulties while documenting all incidents accurately.
Candidates must be Australian citizens with active NV1 security clearance and the ability to work a flexible 24/7 rotating shift roster.
Matching Summary
Unisys is seeking proactive level 1 support agents for a new team supporting Federal Government clients in Canberra.
Skills & Requirements
Must-have
Active NV1 Security Clearance required
Ability to obtain NV2 Security Clearance
Australian Citizen status mandatory
1 year of IT Service desk experience
Flexible to work rotating shift roster
Nice-to-have
Customer service experience preferred
Relevant certificate course in IT
Mentoring and training staff skills
Proactive and enthusiastic attitude
Collaborative work environment
Key Requirements
Active NV1 Security Clearance
Must be an Australian Citizen
1 year of IT Service desk experience
Ability to obtain NV2 Security Clearance
Completion of relevant certificate course or equivalent experience