Responsable Relation Client Pro H/f

Bricoman

Le Havre, France
Base: 2,200-2,500 euros on 13 months; bonus/equity...
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Develop pro turnover
Customer relationship strategy
Team animation and support
** Bricoman is seeking a Responsable Relation Client Pro to oversee and enhance professional customer relations in their Le Havre store. The role involves developing client relationships, implementing customer acquisition strategies, and leading a team to achieve sales objectives. **

Job Summary

  • Develop the store's PRO turnover by fostering lasting trust with professional clients and defining a conquest strategy to acquire and retain new customers.
  • Lead the performance of the PRO segment by piloting recruitment, development, and loyalty levers, analyzing indicators, and presenting performance reviews to management.
  • Animate and support Client Relationship advisors, promote the PRO customer culture, and ensure cross-functional communication between Sales, Logistics, and Accounting teams.

Matching Summary

Match Score: 75

** Bricoman is seeking a Responsable Relation Client Pro to oversee and enhance professional customer relations in their Le Havre store. The role involves developing client relationships, implementing customer acquisition strategies, and leading a team to achieve sales objectives. **

Salary

Base: 2200-2500 Euros on 13 months; Bonus/Equity: Trimestrial collective variable, profit sharing, company savings plan; Benefits: Restaurant card, mutual insurance, professional phone, loyalty program

Skills & Requirements

Must-have

  • Develop PRO turnover
  • Customer relationship strategy
  • Team animation and support
  • Safety rules adherence

Nice-to-have

  • Building product knowledge
  • Transversal project leadership
  • Conquest spirit
  • Team spirit and benevolence

Key Requirements

  • Experience in wholesale/building products
  • Team animation skills
  • Transversal project management

Work Rights

Not specified

Tailored Resume

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