Customer Service Representative

Story Road Animal Hospital

Irving, TX, United States
$15.00 - $18.00ph doe; not specified; pyrt-time he...
**
Handling phones and customers
Welcoming pet parents and their furry vips
Managing check-ins and check-outs
** Story Road Animal Hospital is seeking a Customer Service Representative who is passionate about both pets and people, providing top-notch service to pet parents. The role involves multitasking in a fast-paced environment, welcoming clients, managing check-ins, and ensuring a clean and welcoming atmosphere. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00 - $18.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Story Road Animal Hospital is seeking a Customer Service Representative who is passionate about both pets and people, providing top-notch service to pet parents. The role involves multitasking in a fast-paced environment, welcoming clients, managing check-ins, and ensuring a clean and welcoming atmosphere. **

Salary

$15.00 - $18.00/hour DOE; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and their furry VIPs
  • managing check-ins and check-outs
  • responding to complaints with patience
  • keeping the lobby clean and welcoming

Nice-to-have

  • fluent in both human and hound
  • juggling phones, customers, and muddy paws
  • making every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter