Contracts Specialist

Rotork Australia

Rochester, NY, United States
On-site
Deliver intentional customer experiences
Manage orders accurately and timely
Process customer queries professionally
Responsible for delivering great intentional customer experiences by ensuring orders are managed in a timely and accurate manner based on quotes for both standard and customized solutions

Job Summary

  • Responsible for delivering great intentional customer experiences by ensuring orders are managed in a timely and accurate manner based on quotes for both standard and customized solutions.
  • This role also handles a range of other customer queries, ensuring customer satisfaction by collaborating with other departments and pro-actively addressing any issues.
  • Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Matching Summary

Responsible for delivering great intentional customer experiences by ensuring orders are managed in a timely and accurate manner based on quotes for both standard and customized solutions.

Skills & Requirements

Must-have

  • Deliver intentional customer experiences
  • Manage orders accurately and timely
  • Process customer queries professionally
  • Utilize company's MRP system
  • Liaise with internal departments and Factory

Nice-to-have

  • Maximize new business opportunities
  • Pro-actively address customer issues
  • Collaborate with Quality department

Key Requirements

  • 3 years' experience in a relevant role/industry
  • Experience using ERP and CRM Systems
  • Proficiency in data analysis
  • Proficient in Microsoft Office

Work Rights

Not specified

Tailored Resume

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