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Otis Elevator Company is seeking a Section Manager for their Field Service team in Petaling Jaya, Malaysia. The role involves managing field staff, ensuring safety and customer satisfaction, and leading operational initiatives.
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Job Summary
Provide day-to-day management, training, and engagement for field staff, including employee selection, field training and safety.
Lead operational efforts and ensure superior customer satisfaction by directing performance of field maintenance and contractual service operations.
Receive a long-term employment contract with the world market leader in a crisis-proof industry.
Matching Summary
Match Score: 75
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Otis Elevator Company is seeking a Section Manager for their Field Service team in Petaling Jaya, Malaysia. The role involves managing field staff, ensuring safety and customer satisfaction, and leading operational initiatives.
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Skills & Requirements
Must-have
Field employee safety, quality, and compliance
Customer satisfaction and expectations
Operational efficiency and route schedules
Technical support and sales estimation
Digital applications for managing teams
Nice-to-have
Leading a team of technicians
Elevator industry experience
Team-oriented and dynamic environment
Key Requirements
High school education required
BA/BS degree preferred or equivalent relevant work experience
At least 3 years of relevant work experience
Experience leading a team of technicians preferred