Senior Manager Transformation Digitale Secteur Energy & Utilities- F/h

PwC UK

Neuilly, France
On-site
Digital customer transformation b2b/b2c
Crm, customer care, pricing, billing
Ai integration in customer experience
PwC UK is seeking a Senior Manager to lead Digital Transformation in the Energy and Utilities sector in Neuilly, France. The role focuses on driving digital customer transformation initiatives, requiring extensive experience in project management, digitalization, and team leadership

Job Summary

  • Our Digital Energy & Utilities team supports sector players in the digital transformation of their B2B and B2C customer activities, from defining operating models and digital roadmaps to managing transformation programs.
  • As Director Energy & Utilities – Digital Customer Transformation (B2B/B2C), you play a key role in the design, management, and success of complex digital transformations.
  • You will benefit from an innovative technological environment, exceptional learning and development opportunities, and a positive and inclusive work framework.

Matching Summary

Match Score: 85

PwC UK is seeking a Senior Manager to lead Digital Transformation in the Energy and Utilities sector in Neuilly, France. The role focuses on driving digital customer transformation initiatives, requiring extensive experience in project management, digitalization, and team leadership.

Skills & Requirements

Must-have

  • Digital customer transformation B2B/B2C
  • CRM, customer care, pricing, billing
  • AI integration in customer experience
  • Digital operating models and roadmaps
  • Large-scale digital transformation programs

Nice-to-have

  • Curious and passionate personalities
  • Inclusive and handi-welcoming environment
  • Continuous feedback culture
  • Positive and inclusive work environment

Key Requirements

  • 12+ years consulting experience
  • 7+ years in digital transformation
  • Experience with SAP-ISU, Salesforce, Microsoft, Gentrack, Kraken, or Kaluza
  • Experience managing budgets > 2M€
  • Experience managing teams > 10 people
  • Excellent communication in French and English

Work Rights

Not specified

Tailored Resume

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