Registered Nurse Triage Call Agent Patient Service Center

Intermountain Health

West Valley City, Utah, US
Base: $36.71 - $56.17; bonus/equity: not specified...
Fully remote
Clinical communication call center
Telephone triage
Patient assessment
The RN provides consultation, education, and strategic guidance related to patient questions and health needs via a phone, email, text or other communication method

Job Summary

  • The RN provides consultation, education, and strategic guidance related to patient questions and health needs via a phone, email, text or other communication method.
  • Key responsibilities for incoming calls include receiving, triaging and responding to telephone calls/contact from patients and family members.
  • We are committed to offering flexible work options where approved and stated in the job posting.

Matching Summary

The RN provides consultation, education, and strategic guidance related to patient questions and health needs via a phone, email, text or other communication method.

Salary

Base: $36.71 - $56.17; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Clinical Communication Call Center
  • Telephone Triage
  • Patient Assessment
  • Health Education
  • Regulatory Compliance

Nice-to-have

  • Superior Customer Service
  • Adaptable to Unpredictable Situations
  • Independent or Team Environment
  • Spanish or Second Language

Key Requirements

  • Current RN Licensure
  • Basic Life Support certification (BLS)
  • Five years of clinical experience
  • BSN within three years of hire
  • Must not reside in CA, CT, HI, IL, NY, PA, RI, VT, WA

Work Rights

Not specified

Tailored Resume

Cover Letter