Architect Customer Engagement

Johnson & Johnson

Beerse, Belgium
Solution architecture
Integration patterns
Api-first design
Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners

Job Summary

  • Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners.
  • Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across markets and channels.
  • Apply agentic architecture concepts to enable AI‑assisted workflows responsibly within the customer engagement ecosystem.

Matching Summary

Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners.

Skills & Requirements

Must-have

  • Solution Architecture
  • Integration patterns
  • API-first design
  • CRM SAAS platforms
  • Agentic architecture concepts

Nice-to-have

  • Life Sciences GxP environment
  • Agile architecture practices
  • Cloud technologies
  • Industry forums engagement

Key Requirements

  • Master's degree in Computer Science or Bachelor's with experience
  • Demonstrated IT experience
  • Experience with agile teams
  • Proficient in English

Work Rights

Not specified

Tailored Resume

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