Agente De Reservas | Operador De Teléfonos

Hotel Chadstone Melbourne MGallery

Mexico
On-site
Exceptional service delivery
Maximizing revenue through upselling
Guest information and requests
As a Reservations Agent, you will be the beginning of an exceptional guest experience, making guests feel welcome and reflecting the exceptional experience that occurs when they arrive

Job Summary

  • As a Reservations Agent, you will be the beginning of an exceptional guest experience, making guests feel welcome and reflecting the exceptional experience that occurs when they arrive.
  • You will consistently offer exceptional, friendly, and engaging service, ensure the best selection for the guest, and maximize revenue through upselling.
  • Accor offers employee benefits cards with discounted rates worldwide, learning programs through Academies, and opportunities for talent development and growth.

Matching Summary

As a Reservations Agent, you will be the beginning of an exceptional guest experience, making guests feel welcome and reflecting the exceptional experience that occurs when they arrive.

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Maximizing revenue through upselling
  • Guest information and requests
  • Room reservation system entry

Nice-to-have

  • Interpersonal and problem-solving skills
  • Additional languages are a plus
  • Reflect exceptional guest experience

Key Requirements

  • Previous experience with Opera system
  • Experience with related reservation systems

Work Rights

Not specified

Tailored Resume

Cover Letter