Guest Service Manager

Hotel Chadstone Melbourne MGallery

Dublin, Ireland
Base: competitive salary; bonus/equity: not specif...
On-site
Front office management
Team leadership and motivation
Guest experience enhancement
Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests

Job Summary

  • Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests.
  • Become part of a team that’s very passionate about creating great hospitality experiences with competitive salary and 30 days holiday including bank holidays.
  • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene with excellent discounts across The Hoxton and the global Ennismore family.

Matching Summary

Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: 30 days holiday including bank holidays, pension, life insurance, food during shift, free night and meal on start, training and development

Skills & Requirements

Must-have

  • Front office management
  • Team leadership and motivation
  • Guest experience enhancement
  • Opera or similar front desk system
  • Managing overbooking levels

Nice-to-have

  • Passion for hospitality
  • Creative and rewarding work environment
  • Positive impact on guests
  • Supportive team culture
  • Experience with GDS

Key Requirements

  • Familiarity with Opera or similar front desk system
  • Understanding of GDS
  • Experience leading and managing others

Work Rights

Not specified

Tailored Resume

Cover Letter