Manager, Technical Project Implementation Team

Bilihr

Costa Rica, Costa Rica
Fully remote
Technical project management
Saas product implementation
Enterprise client experience
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • Technical Project Management
  • SAAS product implementation
  • Enterprise client experience
  • Global environment experience
  • Process development and updates
  • Client issue resolution

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Empathy and shared enthusiasm
  • Familiarity with SQL/NoSQL databases
  • HR Tech industry knowledge

Key Requirements

  • +3 years experience as a team lead
  • +4 years hands-on SAAS implementation experience
  • Experience in a SAAS company selling to enterprise clients
  • Ability to handle day-to-day work challenges confidently
  • Resilient in the face of constraints, frustrations, or adversity
  • Ability to interact professionally with diverse stakeholders
  • Strong analytical skills required

Work Rights

Not specified

Tailored Resume

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