Support Platform Manager

Jobgether

United States
On-site
Omnichannel communication platforms
Enterprise tooling
Technical expertise
Lead and optimize a global support infrastructure, ensuring systems are reliable, scalable, and fully aligned with operational needs

Job Summary

  • Lead and optimize a global support infrastructure, ensuring systems are reliable, scalable, and fully aligned with operational needs.
  • Oversee a team of Systems Engineers and Administrators responsible for maintaining omnichannel communication platforms, integrations, and enterprise tooling.
  • This is a high-impact role where your leadership, technical vision, and operational rigor directly enhance team efficiency, platform stability, and business outcomes.

Matching Summary

Lead and optimize a global support infrastructure, ensuring systems are reliable, scalable, and fully aligned with operational needs.

Skills & Requirements

Must-have

  • omnichannel communication platforms
  • enterprise tooling
  • technical expertise
  • strategic leadership
  • operational rigor

Nice-to-have

  • influence technology stack evolution
  • define best practices
  • drive measurable improvements
  • collaboration with Product and Engineering

Key Requirements

  • Leadership experience
  • Technical vision
  • Operational rigor

Work Rights

Not specified

Tailored Resume

Cover Letter