It / Av Support Engineer - Beijing (onsite)

Canva

Beijing, China
On-site
On-site technical support
Av and event technology support
Macbook and mobile device support
Provide high-quality on-site and remote technical support to Canvanauts across China

Job Summary

  • Provide high-quality on-site and remote technical support to Canvanauts across China.
  • Deliver AV and event technology support for in-person, hybrid, and remote events.
  • Contribute to our global support model by responding to service requests across multiple service channels, with a focus on supporting users in China.

Matching Summary

Provide high-quality on-site and remote technical support to Canvanauts across China.

Skills & Requirements

Must-have

  • On-site technical support
  • AV and event technology support
  • MacBook and mobile device support
  • Collaboration and productivity tools
  • Hardware asset management
  • English communication skills

Nice-to-have

  • Proactive mindset
  • Continuous improvement
  • Automation focus
  • High-impact environment

Key Requirements

  • Enterprise IT support experience
  • Apple/Mac device support experience
  • Event technology support experience
  • Onboarding/offboarding process exposure

Work Rights

Not specified

Tailored Resume

Cover Letter