Health Information Systems Support Specialist

IQVIA Inc

Not specified
Customer-centric business solutions
Solution validation plans
Training materials and customer training
IQVIA Inc is seeking an entry-level Health Information Systems Support Specialist to assist in the implementation and support of customer-centric solutions within the clinical research domain. The role involves collaboration with project management teams, customer training, and quality assurance processes, making it ideal for candidates with a background in computer science or related fields

Job Summary

  • Builds, documents and maintains new and existing customer-centric business critical solutions.
  • Trains customers on the implemented solutions and participates in QA, UAT & production launch support.
  • Provides Tier 2/3 technical support for custom integrations and contributes towards building implementation best practices.

Matching Summary

Match Score: 75

IQVIA Inc is seeking an entry-level Health Information Systems Support Specialist to assist in the implementation and support of customer-centric solutions within the clinical research domain. The role involves collaboration with project management teams, customer training, and quality assurance processes, making it ideal for candidates with a background in computer science or related fields.

Skills & Requirements

Must-have

  • customer-centric business solutions
  • solution validation plans
  • training materials and customer training
  • Tier 2/3 technical support
  • working knowledge of support processes

Nice-to-have

  • customer satisfaction focus
  • process documentation skills
  • validation documentation and execution
  • technical troubleshooting and documentation

Key Requirements

  • Bachelor's Degree Computer Science or equivalent experience
  • Experience working with external customers
  • Working knowledge of software development processes

Work Rights

Not specified

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