Customer Specialist – Bridgetowne Site (experienced)

WNS Global Services (Australia) Pty Ltd

Quezon City, Philippines
On-site
Communicate with customers professionally
Provide solutions as per guidelines
Listen attentively to customer needs
WNS Global Services is seeking a Customer Specialist for their Bridgetowne site in Quezon City, Philippines. The role requires providing professional customer support and requires varying educational backgrounds and experience levels depending on the account type

Job Summary

  • Communicate with customers in professional manner & provide solution for specific requests as per process guidelines.
  • We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises.
  • Enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1.

Matching Summary

Match Score: 75

WNS Global Services is seeking a Customer Specialist for their Bridgetowne site in Quezon City, Philippines. The role requires providing professional customer support and requires varying educational backgrounds and experience levels depending on the account type.

Skills & Requirements

Must-have

  • Communicate with customers professionally
  • Provide solutions as per guidelines
  • Listen attentively to customer needs
  • Demonstrate empathy in support

Nice-to-have

  • Experience of Outperformance and engagement
  • Contribute to society through WNS Cares
  • Support meaningful initiatives

Key Requirements

  • 2 years in college with 1-year BPO experience
  • College Graduate with no BPO experience
  • High School Graduate with 6 months BPO experience
  • High School Graduate with 1-year BPO experience
  • Willing to work onsite and shifting schedules

Work Rights

Not specified

Tailored Resume

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