Manager - Patient Support Program

Novartis

Toronto, Canada
Base: cad 125,120 – 173,700; bonus/equity: perform...
Hybrid
Psp operations experience
Project management expertise
Business continuity and problem-solving
Lead critical operational projects, solve complex challenges, and ensure continuity across multiple brands within Patient Support Programs

Job Summary

  • Lead critical operational projects, solve complex challenges, and ensure continuity across multiple brands within Patient Support Programs.
  • Manage PSP-related budgets, support financial activities, and leverage digital tools to streamline operations and ensure a seamless patient and clinic experience.
  • Monitor and evaluate program performance, utilize metrics and feedback for data-driven adjustments, and provide insights to cross-functional teams.

Matching Summary

Lead critical operational projects, solve complex challenges, and ensure continuity across multiple brands within Patient Support Programs.

Salary

Base: CAD 125,120 – 173,700; Bonus/Equity: Performance-based bonus; Benefits: Competitive benefits in kind

Skills & Requirements

Must-have

  • PSP operations experience
  • Project management expertise
  • Business continuity and problem-solving
  • Financial and operational acumen
  • Salesforce CRM automation technologies

Nice-to-have

  • Solutions oriented leader
  • Improving patient experience
  • Making systems work better
  • Thrives on collaboration

Key Requirements

  • Experience supporting or managing PSP operations
  • Demonstrated ability to lead complex operational projects
  • Ability to manage escalations and mitigate risks
  • Experience managing budgets or operational financial processes
  • Experience using digital tools, platforms, Salesforce CRM

Work Rights

Not specified

Tailored Resume

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