BLOOM EDU HUB PTE. LTD. is seeking a Customer Relations Officer to assist in enhancing customer service and managing operations, aiming to achieve set performance targets. The ideal candidate should possess a diploma or degree in a relevant field, have 1-2 years of experience in customer relations, and demonstrate strong organizational and interpersonal skills
Job Summary
The role involves assisting the Customer Service Manager in developing and managing a team to achieve set KPIs.
Responsibilities include handling customer feedback and complaints to improve the overall customer experience.
The candidate will act as a brand guardian for both online and offline communications while analyzing data.
Matching Summary
Match Score: 75
BLOOM EDU HUB PTE. LTD. is seeking a Customer Relations Officer to assist in enhancing customer service and managing operations, aiming to achieve set performance targets. The ideal candidate should possess a diploma or degree in a relevant field, have 1-2 years of experience in customer relations, and demonstrate strong organizational and interpersonal skills.