Investigate, evaluate, negotiate, and settle complex claims
Analyze data according to policy provisions
Determine claim acceptance or denial
The Claims Analyst II position at American International Group (AIG) involves managing complex claims by investigating, evaluating, negotiating, and settling claims in the auto insurance sector. AIG emphasizes collaboration, community involvement, and a culture of inclusion, seeking candidates who can thrive in a fast-paced environment while delivering excellent customer service
Job Summary
The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
The employee will handle a monthly average of 200 new claims (serviced by Easy Claim).
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Matching Summary
Match Score: 85
The Claims Analyst II position at American International Group (AIG) involves managing complex claims by investigating, evaluating, negotiating, and settling claims in the auto insurance sector. AIG emphasizes collaboration, community involvement, and a culture of inclusion, seeking candidates who can thrive in a fast-paced environment while delivering excellent customer service.
Skills & Requirements
Must-have
Investigate, evaluate, negotiate, and settle complex claims
Analyze data according to policy provisions
Determine claim acceptance or denial
Handle an average of 200 new claims monthly
Utilize diary system for proactive issue resolution
Maintain accurate system data and documentation
Identify subrogation and fraud potential
Nice-to-have
Continuous improvement on claim file handling
Contribute to best practice procedures
Culture of inclusion and belonging
In-person collaboration is vital
Key Requirements
Experience cruise adjustment claims
Ability to prioritize and multi-task
Computer proficiency
Acquiring adjuster licenses may be required
Proficiency in Desk Management, phone etiquette, time management
Basic knowledge of legal/regulatory requirements
Experience following up on technical claims audits