Part-time (23.5 or 19 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for its Kempsey branch, offering part-time roles focused on providing exceptional customer service and support in banking needs. Candidates should possess strong communication skills and a background in customer service, particularly in financial services, retail, or hospitality
Job Summary
As the Customer Banking Specialist in our Kempsey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
Educate and demonstrate of our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for its Kempsey branch, offering part-time roles focused on providing exceptional customer service and support in banking needs. Candidates should possess strong communication skills and a background in customer service, particularly in financial services, retail, or hospitality.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial Health Checks
Demonstrate in-branch technology
Problem solve and provide solutions
Nice-to-have
Act with integrity
Customer at the centre
Genuine interest in career growth
Key Requirements
Experience in financial services, retail or hospitality