The CSL Team Manager role is to lead, develop, and retain a team of lenders
Job Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders.
They will manage resources to optimise business outcomes, meet agreed targets, and build positive relationships.
We work collaboratively with teams across the bank to fulfil our purpose of building a brighter future for all and achieving the Groups goal of NPS +30.
Matching Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders.
Skills & Requirements
Must-have
Lead and develop a team of lenders
Drive sales and service performance
Manage lending processes and risk
Exceptional customer service outcomes
Home lending environment experience
Nice-to-have
Collaborative team environment
Build positive relationships
Community contributions
Key Requirements
Demonstrated leadership, coaching, and people management skills
Proven success in achieving business sales & service results
Advanced knowledge of CBA home loan processes and systems
Detailed technical understanding of lending products, processes & systems