Group Lead It Service Management

Vanderlande UK

Veghel, Netherlands
Hybrid
Leadership of itsm teams
Governance of slas
Deep knowledge of itil practices
You will own the people leadership and delivery governance of a high-impact team

Job Summary

  • You will own the people leadership and delivery governance of a high-impact team.
  • The role involves ensuring reliable services and measurable outcomes for customers.
  • You will have the opportunity to make an impact within a high-tech, international organization.

Matching Summary

You will own the people leadership and delivery governance of a high-impact team.

Skills & Requirements

Must-have

  • Leadership of ITSM teams
  • Governance of SLAs
  • Deep knowledge of ITIL practices

Nice-to-have

  • Experience in pre-sales
  • Exposure to shared-responsibility service models
  • Ability to balance standardization with customer needs

Key Requirements

  • Bachelor's degree in Information Technology
  • 5 years of leadership experience
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter