Level 3 It Systems Engineer

Distantjob

Remote, United States
Fully remote
7-10 years hands-on experience
Windows server and active directory management
Microsoft 365 environment administration
Distantjob is seeking a Level 3 IT Systems Engineer with strong technical and customer service skills for a fully remote role. The ideal candidate should have extensive experience in managing IT systems, focusing on security, reliability, and performance while providing excellent client support

Job Summary

  • The role involves providing remote technical support and troubleshooting issues across networks, servers, endpoints, and cloud environments.
  • The company is a leading Managed Services Provider with nearly fifteen years of industry experience focused on delivering friendly, caring, and responsive service.
  • Candidates must possess strong expertise in networking, Windows Server, Active Directory, and Microsoft 365 to ensure security, uptime, and performance.

Matching Summary

Match Score: 85

Distantjob is seeking a Level 3 IT Systems Engineer with strong technical and customer service skills for a fully remote role. The ideal candidate should have extensive experience in managing IT systems, focusing on security, reliability, and performance while providing excellent client support.

Skills & Requirements

Must-have

  • 7-10 years hands-on experience
  • Windows Server and Active Directory management
  • Microsoft 365 environment administration
  • VMware and Hyper-V virtualization
  • Azure or AWS cloud infrastructure
  • Firewall configuration and management
  • RMM tools and ticketing systems

Nice-to-have

  • Technical sales experience
  • Empathy-driven customer service
  • Proactive problem-solving mindset
  • Strong communication skills
  • Community-centered organization values

Key Requirements

  • 7-10 years of relevant experience
  • CompTIA Net+ or Security+ certification
  • CCNA or CCIE-Cisco certifications preferred
  • Microsoft Azure or Office 365 certifications
  • Professional-level English proficiency

Work Rights

Not specified

Tailored Resume

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