Ops Readiness Change Manager (Vice President)

Citigroup

Kuala Lumpur, Malaysia
Not specified; not specified; global benefits offe...
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6-10 years change management experience
Proven people management and coaching skills
Experience in large regulated organizations
** The Ops Readiness Change Manager (Vice President) at Citigroup in Kuala Lumpur is responsible for leading operational readiness and change management activities across global initiatives within a hybrid work environment. The role demands significant experience in change management, strong operational acumen, and people management capabilities, focusing on embedding new capabilities into Citi’s Agile Release Framework. **

Job Summary

  • The role is responsible for leading end-to-end operational readiness and change management activities across global initiatives to ensure new capabilities are safely embedded and adopted.
  • This position offers direct people management accountability including task allocation, performance management, and professional development of Change Analysts and Managers.
  • Candidates will partner closely with Operations leadership, Technology, Product, and Execution teams to embed change activities into sprint, release, and deployment cycles.

Matching Summary

Match Score: 75

** The Ops Readiness Change Manager (Vice President) at Citigroup in Kuala Lumpur is responsible for leading operational readiness and change management activities across global initiatives within a hybrid work environment. The role demands significant experience in change management, strong operational acumen, and people management capabilities, focusing on embedding new capabilities into Citi’s Agile Release Framework. **

Salary

Not specified; Not specified; Global benefits offered for well-being and work-life balance

Skills & Requirements

Must-have

  • 6-10 years change management experience
  • Proven people management and coaching skills
  • Experience in large regulated organizations
  • Strong understanding of Agile delivery practices
  • Global stakeholder engagement across APAC/EMEA

Nice-to-have

  • Formal change management accreditation like Prosci
  • Experience leveraging AI and digital tools
  • Ability to influence without formal authority
  • Knowledge of Citi's specific release frameworks

Key Requirements

  • 6-10 years relevant experience in change management or transformation
  • Demonstrated people management experience with coaching responsibilities
  • Experience working in global teams across multiple time zones
  • Formal change management accreditation (desirable but not mandatory)

Work Rights

Not specified

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