Customer Service Coordinator

Medtronic UK

Horsley Park, United Kingdom
Competitive salary; short-term incentive (mip); fl...
4 years relevant experience
Customer-first mindset
Preventative maintenance scheduling
The role serves as the central point of contact for service-related inquiries to ensure excellence in service delivery and customer satisfaction

Job Summary

  • The role serves as the central point of contact for service-related inquiries to ensure excellence in service delivery and customer satisfaction.
  • Employees will coordinate preventative maintenance scheduling, manage equipment loans, and provide administrative support including invoicing and reporting.
  • Medtronic offers a competitive salary, flexible benefits package, and eligibility for a short-term incentive plan called the Medtronic Incentive Plan.

Matching Summary

The role serves as the central point of contact for service-related inquiries to ensure excellence in service delivery and customer satisfaction.

Salary

Competitive Salary; Short-term incentive (MIP); Flexible Benefits Package

Skills & Requirements

Must-have

  • 4 years relevant experience
  • customer-first mindset
  • preventative maintenance scheduling
  • invoicing and documentation management
  • equipment loan pool tracking

Nice-to-have

  • healthcare or technical service environment
  • strong analytical capabilities
  • proactive independent work style
  • excellent time management skills
  • team collaboration abilities

Key Requirements

  • Minimum 4 years of relevant experience
  • Experience with Salesforce preferred
  • Experience with SAP or similar ERP systems preferred

Work Rights

Not specified

Tailored Resume

Cover Letter