Watches & Fine Jewelry High-end Manager (shanghai / Beijing)
Chanel (Australia) Pty Ltd
Shanghai, China
High-end client pipeline management
Develop team selling capabilities
Drive long-term business growth
The High-End Manager is responsible for building a sustainable High-End Business (HEB) ecosystem within the boutique by developing and expanding a strong pipeline of High-End (HE) clients
Job Summary
The High-End Manager is responsible for building a sustainable High-End Business (HEB) ecosystem within the boutique by developing and expanding a strong pipeline of High-End (HE) clients.
This role acts as the in-boutique HEB leader and subject matter expert, partnering with Head of Boutique (HOB) to strengthen the boutique’s positioning in HE categories.
Key responsibilities include client development, team capability coaching, business development, boutique partnership, elevating client experience, and providing merchandise insights.
Matching Summary
The High-End Manager is responsible for building a sustainable High-End Business (HEB) ecosystem within the boutique by developing and expanding a strong pipeline of High-End (HE) clients.
Skills & Requirements
Must-have
High-End client pipeline management
Develop team selling capabilities
Drive long-term business growth
Client engagement strategies
Luxury retail supervisory experience
Nice-to-have
Client-centric strategic thinking
Coaching and people development
Strong business acumen
Collaboration and influence
Long-term mindset
Key Requirements
Minimum 5 years luxury retail supervisory experience