Patient Service Rep

Franciscan Alliance Inc

Lafayette, Indiana, US
Not specified; enhanced benefits pyckage available
Not specified (assumed onsite based on the nature of the role)
High school diploma or ged required
1 year customer service experience
Collect patient payments and balances
The Patient Service Representative (PSR) role at Franciscan Alliance Inc. involves being the primary point of contact for patients and ensuring smooth administrative operations within the physician offices. The position emphasizes customer service and collaboration with clinical staff, while being guided by the organization's mission and values

Job Summary

  • Patient Service Representatives serve as the first point of contact for patients, families, and caregivers at Concord Medical Facility.
  • The role involves collecting copayments, prepayments, and outstanding balances while maintaining compassionate engagement with customers.
  • Franciscan Health offers professional development opportunities, enhanced benefits, and a consistent day shift schedule with holidays off.

Matching Summary

Match Score: 75

The Patient Service Representative (PSR) role at Franciscan Alliance Inc. involves being the primary point of contact for patients and ensuring smooth administrative operations within the physician offices. The position emphasizes customer service and collaboration with clinical staff, while being guided by the organization's mission and values.

Salary

Not specified; Enhanced benefits package available

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 1 year customer service experience
  • Collect patient payments and balances
  • Schedule appointments via phone
  • Use electronic medical records system

Nice-to-have

  • 1 year healthcare industry experience
  • Compassionate communication skills
  • Team-oriented work environment
  • Experience with cash drawer balancing

Key Requirements

  • High School Diploma/GED
  • 1 year Customer Service experience
  • 1 year Healthcare experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter