Manager, Technical Support Engineering – Workday Platform
Workday
Not specified; not specified; not specified
Fully remote
Workday prism analytics expertise
People analytics domain knowledge
Sql and python scripting proficiency
Workday is seeking a Manager for Technical Support Engineering focused on their Analytics Platform. This fully remote position emphasizes leadership, technical skills, and a commitment to customer satisfaction, fostering a culture of collaboration and innovation
Job Summary
This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers.
The position requires deep technical expertise in Workday Analytics tools including Report Writer, Prism, and People Analytics alongside strong leadership skills.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers while providing trust to take risks and grow.
Matching Summary
Match Score: 85
Workday is seeking a Manager for Technical Support Engineering focused on their Analytics Platform. This fully remote position emphasizes leadership, technical skills, and a commitment to customer satisfaction, fostering a culture of collaboration and innovation.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Workday Prism Analytics expertise
People Analytics domain knowledge
SQL and Python scripting proficiency
Distributed systems debugging skills
24x7 on-call rotation management
Root cause analysis and post-mortems
Nice-to-have
Inclusive collaborative culture building
Strategic roadmap influence capability
Sun-drenched optimism and drive
Bold ideas and genuine care mindset
Scalable process development experience
Key Requirements
Bachelor's degree in Computer Science or related field