Administratief Medewerker Digitale Polikliniekfulltime / Parttimeamsterdam

Ksyos Expertise Centrum

Amsterdam, Netherlands
Base: €2,800 - €3,400 gross pm fulltime; bonus/equ...
On-site
Patient contact via phone, mail, chat
Administrative and support tasks
Planning videoconsults
Ksyos Expertise Centrum is seeking an Administrative Employee for its Digital Polyclinic in Amsterdam, to support innovative patient care by facilitating online consultations and managing patient inquiries. The role requires strong communication and administrative skills, with a focus on enhancing patient satisfaction and process improvement

Job Summary

  • As an Administrative Employee, you contribute to innovation in healthcare by enabling patients to access care online, preventing unnecessary physical visits to the hospital.
  • You will be the first point of contact for patients via phone, email, or chat, answering their questions and guiding them through digital care pathways.
  • Ksyos is a dynamic, growing organization where you can make a real impact, your opinion is heard, and you are challenged to continuously improve.

Matching Summary

Match Score: 85

Ksyos Expertise Centrum is seeking an Administrative Employee for its Digital Polyclinic in Amsterdam, to support innovative patient care by facilitating online consultations and managing patient inquiries. The role requires strong communication and administrative skills, with a focus on enhancing patient satisfaction and process improvement.

Salary

Base: €2,800 - €3,400 gross per month fulltime; Bonus/Equity: Not specified; Benefits: 25 vacation days, laptop, phone, travel cost reimbursement

Skills & Requirements

Must-have

  • patient contact via phone, mail, chat
  • administrative and support tasks
  • planning videoconsults
  • processing consultations in registration system
  • MS Office skills (Outlook, Word, Excel)

Nice-to-have

  • enthusiastic about innovative patient care
  • optimizing patient satisfaction
  • continuous process improvement
  • team player with colleagues
  • open communication and feedback

Key Requirements

  • experience in a similar role
  • empathic ability
  • comfortable with telephone patient contact
  • stress resistant
  • meticulous work ethic
  • ability to switch quickly between tasks and systems

Work Rights

Not specified

Tailored Resume

Cover Letter